Privacy Notice – Mobility Stream Platform

Privacy Notice: Mobility Stream Platform

MobilityStream, LLC processes only limited personal data necessary to provide the Mobility Stream Platform services, including transient IP addresses (for authentication and security), user account emails (for login and support), support ticket metadata (if initiated by users), and anonymized usage analytics. No customer content or sensitive personal data is stored or processed by MobilityStream, LLC except as described.

Retention periods are strictly enforced by automated deletion jobs (e.g., 30 days for logs, 90 days for support tickets). Data is encrypted at rest and in transit. Access is restricted by role-based controls and multi-factor authentication.

Subprocessors include AWS (hosting, security, databases), Atlassian (Jira, Bitbucket, Confluence), SupportPlatform (ticketing), Microsoft 365 (email/identity), and AnalyticsProvider (anonymized analytics). All subprocessors are subject to GDPR-compliant contracts and annual reviews.

International transfers are protected by Standard Contractual Clauses or Data Privacy Framework as applicable. Transfer Impact Assessments are conducted annually.

Data subjects may request access, deletion, or rectification of personal data processed by contacting privacy@mobilitystream.com. Requests are handled in cooperation with the customer (controller) and fulfilled within 30 days.

For more details, see our Subprocessor List and Data Protection Policy.