Security-conscious administrators may need to whitelist IP addresses in order for various services to access their Jira instance. Google's services are continually expanding and changing, so this list may not be current, but we recommend whitelisting the following IP addresses for access to your Jira instance in order to use the Google Sheets add-on:
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64.18.0.0 - 64.18.15.255
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64.233.160.0 - 64.233.191.255
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66.102.0.0 - 66.102.15.255
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66.249.80.0 - 66.249.95.255
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72.14.192.0 - 72.14.255.255
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74.125.0.0 - 74.125.255.255
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107.178.192.138
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107.178.192.142
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107.178.192.146
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107.178.192.85 - 107.178.192.87
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107.178.224.10
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107.178.224.12
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107.178.224.14
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172.217.0.0 - 172.217.255.255
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173.194.0.0 - 173.194.255.255
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207.126.144.0 - 207.126.159.255
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209.85.128.0 - 209.85.255.255
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216.239.32.0 - 216.239.63.255
If you notice failed requests after whitelisting this set of IP addresses, review your Jira access logs for additional Google IP addresses that may be trying to access your Jira instance, and whitelist them as well.